Booking Policy

Deposits

A 50% deposit is required to secure any new booking. A booking is not confirmed until deposit is received. If the deposit is not received within 1 week of booking being made, your booking will be cancelled.

Dates

Your cake will be ready for pick-up/delivery on the date it was ordered for. If you require your cake the day before, booking needs to be made for this day.

Pick-ups

Your cake needs to be picked up at the time specified. Saturday pickups are usually 8:00-11:00am (times may vary depending on date). Sunday pickups are not available, (Sunday orders will be ready for pickup on Saturday). Pickup times may vary slightly week to week.

Delivery

All suburbs will incur a fee (please contact me for a quote). Delivery times will be worked around pickup times of other orders, therefore we cannot guarantee we will be able to deliver at your specified time. Deliveries are not made until 5:00-5:30 Saturdays for all cakes except wedding cakes, Sunday deliveries are for wedding cakes only.

Quotations

Please allow at least 24 hrs for a reply, if I can reply before this time I will.